SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been in the hairdressing industry for quite a few years now, and must say these 7 shears have completely revolutionized my work. The traceless design is simply ingenious; it allows me to create beautifully textured hairstyles without leaving any obvious traces or marks. They cut through hair smoothly and effortlessly, which significantly reduces the strain on my hand and wrist - a common issue with many other shears I've used previously. And let's not forget about the stunning 3D gradient design! It adds an artistic flair that really stands out in my toolkit.
Highly recommend!
love it
As a professional stylist, I'm always on the lookout for tools that can enhance my skills while making my job easier. These chunker shears are just what I needed. What sets them apart is their unique traceless teeth feature - it lets me add texture to hairstyles without leaving any visible signs of cutting, giving each style a more natural look and feel. Their comfortable grip ensures minimal fatigue even after hours of use, something very important when you're as busy as I am! The 3D gradient color scheme is equally impressive; it gives these shears an elegant aesthetic appeal that never fails to catch clients' attention.
recommend
great quality
These shears are nothing short of amazing! As someone who spends most days working with different types of hair, having reliable tools is crucial for me. From the first time using these chunker shears, they felt incredibly comfortable in hand due to their balanced weight distribution – no more tired wrists by end-of-day! Moreover, they glide through strands like silk owing to their sharpness which remains consistent even after weeks of usage – talk about durability right there! But what truly sets them apart from others are those traceless teeth; they allow seamless blending into various styles without leaving noticeable cuts behind – making every hairstyle appear naturally flawless. Lastly but certainly not least, their 3D gradient design is a visual treat that adds a touch of charm to my workspace.
these are some seriously good scissors 👌
I'm impressed by how sharp these chunker shears are