SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This pumpkin LED night light, let me tell, it's a fantastic addition to my kiddo room. My daughter just can't get enough of how soft and squishy this thing is. It's like her own personal stress ball - but way cooler because it lights up! And as for me I'm all about that durable silicone material they've used. You know what that means right? No worries whatsoever about any breakages or damage – perfect for those tiny hands. But wait,’s more! This isn’t your regular run-of-theill night light; it comes with a dimmable which is honestly such a game-changer. We can now easily adjust the brightness level according to our needs or mood - whether we're reading bedtime stories or simply unwinding from the day, making every moment even more enjoyable than before. And here’s another bonus point: its USB rechargeability feature. This right here saves us from the constant hassle of battery replacements – an absolute life-saver for busy parents like us who are always on-the-go! So not only does this nifty gadget provide comfort and fun for my little one but also convenience and practicality for us adults too! So yeah, if you’re looking around trying to find something unique yet functional as a night light option then look no further because this cute pumpkin LED has got you covered in every possible way.
What an adorable little gem this pumpkin lamp turned out to be! It’s so lightweight and portable that I find myself moving it around the house as needed - whether for late-night feedings or simply creating a cozy ambiance in the living room during movie nights. Its cute design adds such a playful touch to any space while providing just enough lighting without being overly bright.
Love this adorable pumpkin light. It's soft, squishy and adds a warm glow to my room.
This little guy is just too cute! The dimmable light feature is perfect for setting the mood in any room.