SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, this measuring spoon has turned out to be a real lifesaver! I was tired of guessing the amount of food my pets needed and often worried about overfeeding or underfeeding them. But with this LED display spoon, it's all so easy now. The measurements are accurate and clear on the digital screen – no more guesswork for me! Plus, it's super convenient to use too. Just scoop up the food and voila you know exactly how much you're serving It’s also quite durable and easy to clean which is a big plus in my book 👍 Would definitely recommend for any pet owner who wants to ensure their fur babies are getting just the right amount of chow!
Who knew a simple spoon could make such a difference! The LED display gives precise measurements, taking the guesswork out of feeding times. Sturdy and easy to clean too!
i've been using this scale spoon for a few weeks now and i must say i'm impressed 😊 before i had this tool feeding our three dogs was always a hassle but not anymore! what makes it great? well first off it measures accurately every time secondly its led display is bright enough that even my grandma can read without her glasses 🤓 thirdly cleaning isn't an issue at all - just rinse wipe dry done ✅ finally despite being electronic it doesn't feel flimsy at all overall if you have multiple pets like us then do yourself a favor get one
Love this measuring spoon! It's accurate, easy to read, durable and makes portion control for my pets so much simpler. A great addition to our pet care routine.
A total lifesaver for multiple pet households like mine! Accurate measurements on an easy-to-read display - no more mealtime chaos or worries about over/under feeding.
Never thought I'd write a review about something as simple as a pet food measuring spoon but here we go... This thing has made meal times so much smoother! No more guesstimating portions or worrying about whether I’m over- or under-feeding my cats. The LED display provides precise measurements making sure each kitty gets their fair share (and keeps them from squabbling too!). Its design is pretty neat - compact yet sturdy enough to withstand daily use without showing signs of wear & tear. Easy cleanup process adds another star in its favor ⭐ If you love your pets and care for their health, you'd want to get one of these!
This digital scoop has been fantastic in ensuring I'm not overfeeding my dogs. It’s sturdy, reliable, and the LED screen is super clear. Highly recommended!
Impressive
recommend
worthwhile