SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i’m so glad i bought this bowl for my cat! the raised height has made a noticeable difference in their eating habits—they seem much more comfortable, and there’s less strain on their neck. the ceramic is high-quality, durable, and doesn’t absorb any odors or stains. cleaning it is super easy, and it looks great in my kitchen with its sleek design. i’ve also noticed less food getting spilled, which makes my life easier. it’s the perfect combination of practical and stylish, and i’d highly recommend it to anyone looking to improve their pet’s mealtime experience!
i absolutely love this bowl! it’s the perfect height for my cat, making it easier for them to eat without straining their neck. the ceramic material is sturdy and easy to clean, and i love how it blends into my kitchen decor. my cat seems much more comfortable eating now, and there’s far less mess on the floor. it’s also the perfect size for portion control, which is great for maintaining a healthy feeding routine. i’ve tried a few different bowls, but this one really stands out for both its functionality and style. highly recommended for any cat owner!
this bowl is absolutely perfect for my cat! the raised height has made a noticeable difference in how comfortable they are while eating. the ceramic is high-quality and doesn’t stain or hold onto odors. it’s super easy to clean, and the design is adorable without being too flashy. i’ve noticed less mess around the feeding area since switching to this bowl. couldn’t be happier!
this bowl has made a noticeable difference in my cat’s mealtime. the height is perfect for reducing strain, and it’s so easy to clean. plus, it looks great in my kitchen!
i couldn’t be happier with this bowl! the elevated design has made mealtime so much more comfortable for my cat, and it really helps with reducing spills. the ceramic is high-quality and easy to clean, which is a bonus for me. the design is sleek and simple, fitting perfectly into my home’s aesthetic. overall, it’s both practical and attractive, a fantastic purchase!
ameiiiii LOVE YOU❤️
Beautiful design, great quality, and helps with my cat’s posture.
this bowl has been an amazing upgrade for my cat’s feeding routine. the raised design is perfect for their posture, and i’ve noticed a significant improvement in how they eat. no more bending down too much, and it seems to make mealtime much more comfortable for them. the ceramic material is durable, doesn’t stain, and is super easy to clean. i also love how it looks in my kitchen—simple but stylish. i’ve had no issues with tipping or messes, which is a relief. the size is perfect for portion control, and my cat seems to enjoy it more than their old bowl. i highly recommend this product for anyone looking to make their pet’s feeding experience better.
decent quality and design, but my cat didn’t seem overly interested. it’s functional, but nothing too special.
Perfect!
i couldn’t be happier with this elevated bowl for my cat! i was looking for something that would make mealtime more comfortable for them, and this has been perfect. the height is just right, allowing my cat to eat without bending over too much, which i’ve noticed helps reduce the strain on their neck. the ceramic is excellent quality, durable, and easy to clean, which makes my life much easier. i also love the simple yet elegant design—it’s not too flashy, but it looks great in my kitchen. the bowl has made a noticeable difference in how my cat eats, and i’ve noticed they spill much less food now. overall, it’s a well-thought-out product that combines style and practicality. i’d highly recommend this to anyone looking for a sturdy, functional, and stylish bowl for their pet. i’m incredibly pleased with this purchase, and i can tell my cat is too!
this bowl is both practical and stylish. it’s the perfect height for my cat, and the ceramic feels very sturdy. cleaning is quick and easy, making it a great choice for daily use.
i’m really pleased with this bowl. the elevated height makes eating easier for my cat, and the ceramic is durable and easy to maintain. i love how it’s both functional and aesthetically pleasing—it adds a nice touch to the feeding area. my cat’s posture has improved while eating, and the feeding area is much cleaner now. overall, it’s a wonderful product!
Super quality and pretty my jiun l adore
the bowl is fine, but i wish it was slightly taller. overall, it works, but not as expected.
Perfect height, easy to clean, and my cat loves it!
this bowl is the perfect blend of function and design! the elevated height has made a huge difference for my cat, making it easier and more comfortable for them to eat. the ceramic feels very durable and is a breeze to clean—no more scrubbing off stuck-on food. the simple design fits beautifully in my kitchen, adding a touch of style without being too flashy. my cat seems to enjoy using it, and i’ve noticed that the feeding area stays much cleaner now. overall, it’s a great investment for both me and my cat. highly recommend this bowl for anyone!
Sturdy
this bowl has been a great addition to my cat’s feeding routine. it’s the perfect height, allowing them to eat without hunching over. the ceramic material feels solid and is really easy to clean. the design is simple but stylish, which i love. my cat seems to enjoy eating from it more than their previous bowl. highly recommended for both form and function!