SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As a serious towel enthusiast with a large collection, I find these to be among the best for rinseless washes. They're soft with medium-length fibers and highly absorbent, perfect for cleaning my Nissan SUV with just four towels. The dual-color design is practical for checking cleanliness.
I seldom write reviews, but these microfiber cloths are outstanding. They outperform my older ones, especially for car wax removal, without scratching the paint. Five stars!
They claim these towels are super thick, and they truly are. Ideal for detailed work on various vehicles. Among the many I've bought recently, these are the thickest and best for polishing.
I plan to buy more of these towels. The two-tone design helps identify which side was used for what. They’re absorbent and improve with use and washing, offering great value.
They’re a nice size for hand drying and did an excellent job drying and waxing my car post-wash.
These were great for washing my car. Initially seemed thin, but two towels dried my entire truck. A good purchase.
Ideal for car washing, they absorb water well and leave the car shiny. Reusable and easy to wash, great for the price.
As a long-time detailer, these are the softest microfiber towels I've used. Great for protecting the vehicle's exterior during cleaning
Excellent quality and size, very effective at removing wax and sealers. Will definitely buy again.
These are the best drying and polishing cloths for cars I've found. Gave them to my sons for Christmas, and they use them constantly.
Bought these for our fully restored 1972 VW Bug. They're great for all our cars and maintain quality even after washing.
After extensive research, I found these to be the perfect towels. Highly recommend.
These are super soft, great post-clay bar treatment, and prepare the area well for sealing/waxing. Would buy again.
Excellent product, leaves no fibers behind, and easily wipes off waxes and coatings.
If you need a microfiber towel for car drying and detailing, these are the best. They outperform other popular brands. I wish they came in larger sizes.
These towels are great: thick, absorbent, and a good size. They're versatile and perform well.
I appreciate the thickness of these towels compared to standard ones. They absorb a lot and the attached loop is handy for drying.
These cloths are of amazing quality and incredibly soft. I absolutely love them.
Originally bought for car washing, now also used for dusting due to their size and softness.
High-quality, plush towels. No scratches on my truck's paint. Ideal for waterless washes or light detailing.
As someone who does a lot of auto detailing, these stand out. The lack of tags is a major plus.
I really like these soft towels, perfect for avoiding scratches on my car.
I've tried various drying cloths, and these are my favorite. Excellent absorption and size.
The loop at one corner is handy for handling. The two-tone color is useful for different tasks.
Incredibly soft and the best value microfiber towels I've found. My top choice for car washing and detailing.