SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought this Cartoon Animal Basketball Hoop Kit for a friend's child who is a huge basketball fan. I wanted something compact and entertaining for them, and this kit exceeded my expectations. What I loved most is that it didn't require any assembly, and it had suction cups instead of needing to be drilled into the wall. This means my friend can take it on trips without worrying about damaging doors or walls. When it arrived, it looked just like the pictures, and I appreciated that it was in perfect condition. I wrapped it up and gave it to my friend, and it was a big hit with her child
This indoor basketball game is a real gem. I got it for my two-year-old son, and it's perfect for his age and height. What's great is that it will continue to be fun for him as he grows. Inflating the ball and hanging the board was a breeze, and it doesn't leave any marks when removed from the wall. The quality of the set is impressive, and it's built to withstand gentle slam dunks from kids. It's not just for the little ones; our entire family enjoys playing with it
I recently purchased this Toddler Basketball Hoop for my little one, and I'm thrilled with it. Here's why: Adjustable Height: The adjustable height feature is fantastic. It's so easy to customize the hoop's height to match my toddler's skill level and growth. This adaptability ensures long-term use and endless fun. You can either suction it onto a window or use a wall screw for hanging! Colorful and Engaging Design: The vibrant colors and captivating design make this basketball hoop visually appealing to toddlers. Both my toddler and my 5-year-old adore it! Overall, this Toddler Basketball Hoop has brought immense joy and active play into our home. It's a fantastic investment for promoting physical activity, coordination, and, most importantly, fun for my toddler
I can't emphasize enough how fantastic this gift was for my 3-year-old ball-loving nephew. The suction cups made it easy to attach the basketball goal to the wall, and it's equally easy to take down for transport. It's hours of endless fun for all the kids, and assembling it and inflating the ball was a breeze
I gifted this to my 3-year-old nephew for Christmas, and it was a hit. As a sports enthusiast, I wanted to teach him how to score baskets, and this kit was perfect. It comes with everything you need, including basketballs and a pump. The setup is straightforward, and it's versatile with suction cups or screws for hanging. No batteries required for the scoreboard, and it's remarkably sturdy and durable
I purchased this Cartoon Animal Basketball Hoop Kit for my classroom's review games, and it was a massive hit with my students. It stayed securely on the wall without any issues and didn't break during use. It served its purpose perfectly
Kids absolutely love this kit! It provides hours of entertainment, especially when attached to the side of the car. It's at the perfect height for 2-year-olds, making it ideal for outdoor fun. Highly recommended for young children
This hoop is a game-changer for my 1-year-old nephew. He adores slam dunking the ball and getting all the praise. It keeps him engaged and active while adults have time to interact. Assembling it is a breeze, and all the necessary supplies come with the purchase. I'd buy it again as a gift or for travel
My son is overjoyed with this purchase, and it's much more convenient than a bulky, traditional hoop. It hangs behind the closet door and serves its purpose well, though the frame could be sturdier
This basketball hoop is not only good-looking but also well-made. It survived the rigorous play of my almost 4-year-old grandson, who had broken a previous hoop within a week. Assembly was easy, and it's a great bedroom toy
A very sturdy and well-made toy! The vibrant colors and easy assembly, with all the necessary parts included, make it a great choice for kids. It even comes with wall protection and hooks. My son loves it, and it's a safe and enjoyable gift
We got this for our toddler, and it's adorable, easy to assemble, and simple to hang using either suction cups or a hook. It includes pads to protect your walls or glass, a small basketball, and an air pump. While the pump can be a bit tricky, the overall experience is fantastic
This little hoop is a fantastic gift for young kids. It comes complete with hooks, a ball, and a pump, all neatly packed together. Setting it up is a breeze, and the fun animal design helps little ones aim accurately. A great indoor entertainment set!
We absolutely love finding ways to keep our kids active, and this basketball hoop has been a game-changer. It's not just a toy; it's an active, engaging activity that keeps them moving. The quality is excellent, and it's easy to set up. On days when we're not sure what to do, this hoop comes to the rescue, helping our child burn off energy while having a blast. It's a great tool for child development, and our children are hooked. I'd definitely recommend it as a gift
Installing this hoop in my son's room was a breeze, and it has provided endless fun for him. If you're looking for a gift for a basketball-loving kid, this is it. He uses it constantly, and I highly recommend it
This basketball hoop is built like a tank – super sturdy and durable. Hanging it on the door or wall is a piece of cake, and it comes with everything you need, including a mini basketball and a pump. Assembly is straightforward, and it folds up easily when playtime is over. It's a fantastic tool for developing hand-eye coordination, and it's a great value for the price
My son and I are both in love with this mini basketball hoop. We wanted an indoor version for his room, and this kit had everything we needed for wall mounting. It's sturdy, well-made, and perfect for indoor use. Starting the day with a few shots is a fantastic way to kick things off
This product is exactly as described. My son has been glued to it since it arrived. It's stable enough for a toddler, but be cautious when removing it from the wall, as it can peel off paint. Other than that, I'm thrilled with my purchase
This product is perfect for kids aged 2 to 4, making it an excellent choice for beginners. It's durable and colorful, which encourages kids to play basketball. I highly recommend it for your children. The materials are top-notch, the service is outstanding, and the pricing is fair
I bought this hoop for my one-year-old's first birthday, and it's the ideal size for him. I attached it to a window using the suction cups, and it stays put even when he pulls on it. It's been a great purchase
This product keeps my toddlers entertained all day! My son has developed a steady shot and can't get enough of shooting hoops. It's durable, easy to assemble, and the shot counter adds to the fun. A great purchase for the price
We were looking for a way to entertain our little guy and improve his motor skills, and this hoop has been the perfect solution. He runs around with the ball, practicing his dunks, and occasionally knocks it off the wall, but that's all part of the fun. It's a fantastic toy for a toddler
This hoop works best on glass; it stays securely in place. My granddaughter absolutely adores it. We set it up so she can make a basket every time, and she loves the cheers she gets. The bouncy ball is just the right size for her little hands. This was a hit!
I needed some toys for my one-year-old nephew when he visited, and this little basketball net was a brilliant addition. My son, a basketball enthusiast, insisted we get it, and it proved to be a fantastic choice. It easily attaches to windows and glass doors, making it versatile. The kids played with it for hours, cheering each other on. It's a great way to keep little ones active and entertained. Plus, it comes with its own pump, which is a nice bonus
This basketball hoop has been a fantastic addition to our home. My kids can't get enough of it, and it's the perfect way to combine playtime and physical activity. The quality is top-notch, and the setup was a breeze. I highly recommend it for keeping children engaged and active