SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i’m so happy i found this toy! my dog is a serious chewer, and most toys don’t last more than a few days, but this one is still going strong after weeks. the material is tough and durable, which is exactly what i was looking for. the shape makes it easy for my dog to hold and chew, and it seems to keep them engaged longer than their other toys. it’s also really easy to clean, which is a bonus after outdoor play. overall, i’m very impressed with the quality, and it’s quickly become my dog’s favorite toy!
my dog absolutely loves this toy! it’s tough enough to withstand heavy chewing, and the fun shape keeps them entertained. it’s been their favorite for weeks, and it’s still going strong.
i couldn’t be happier with this toy! my dog is a heavy chewer, and most toys don’t last long, but this one has held up really well. the material is super durable, and my dog enjoys the unique shape. it’s also easy to clean, which is a huge plus for me. i’m very satisfied with the quality and durability, and my dog is obsessed with it!
Long-lasting, fun design, and easy to clean after playtime.
Durable!
this toy has been a total hit with my dog! they’re usually pretty rough on toys, and most don’t last long in our house, but this one has really impressed me. it’s made from durable material that stands up to aggressive chewing, and the fun shape keeps my dog interested for hours. the size is perfect for them to carry around, and they love chewing on it both during play and when they’re just relaxing. what i really appreciate is how easy it is to clean—just a quick rinse, and it’s good as new. the toy has held up well over several weeks of heavy use, and it’s clear that it’s going to last a lot longer than other toys we’ve tried. my dog hasn’t lost interest in it at all, which is rare for them! i highly recommend this toy for any dog that loves to chew. it’s durable, fun, and a great way to keep them entertained.
it’s okay, my dog chews it occasionally. good for light use, but not super engaging for longer playtimes.
my dog loves this! it’s sturdy enough to handle rough play, and the cute shape adds a fun element. it’s been a hit since day one, and it’s still in great condition.
this toy has been a lifesaver for my dog’s chewing needs. they love the shape, and it’s held up so well despite constant chewing. i’ve had trouble finding toys that last more than a few days, but this one has really impressed me with its durability. the material is strong yet safe for their teeth, and the design makes it easy for them to grip and carry. it’s also super easy to clean, which is a big plus for me. my dog has been playing with it non-stop, and it’s still in excellent condition. i’d highly recommend it for strong chewers!
Perfect size, tough material, and my dog loves chewing it.
this has quickly become my dog’s favorite toy! the shape is not only adorable but also functional, making it easy for them to carry around and chew on. the material is really tough, perfect for aggressive chewers, and it hasn’t shown any signs of wear even after weeks of use. i also appreciate that it’s easy to clean after outdoor play. highly recommend it!
the material is durable, but it’s smaller than i expected. my dog likes it but isn’t obsessed with it.
i’m so glad i found this toy for my dog! they’re a heavy chewer, and most toys don’t last more than a few days, but this one has held up remarkably well. the material is incredibly durable and can withstand long chewing sessions without showing much wear. the shape is fun and engaging for my dog, and it seems to keep them entertained for longer periods. it’s also the perfect size for them to carry around and chew on comfortably. another great feature is how easy it is to clean, which is essential for a toy that sees a lot of outdoor play. overall, it’s been a great addition to my dog’s toy collection, and i’ll definitely be buying more in the future.
Fun
this toy is fantastic for keeping my dog entertained! they love chewing on it, and the shape is both fun and functional. it’s durable enough to withstand their constant chewing, and it’s been holding up much better than other toys we’ve tried. i love that it’s easy to clean, and my dog hasn’t lost interest in it yet. definitely worth the purchase!
this toy has been great for my dog’s chewing habits. it’s tough, durable, and the shape makes it easy to hold during playtime. definitely a winner for aggressive chewers like mine.
this toy has exceeded my expectations! i’ve gone through so many toys that my dog has destroyed within a day or two, but this one has lasted much longer. the durable material is perfect for aggressive chewers, and the shape makes it easy for my dog to hold and carry around. it keeps them entertained for hours, and i love that it’s easy to clean after playtime. my dog seems to really enjoy it, and it’s still in great condition after several weeks of use. it’s definitely worth the price, and i’ll be recommending it to other pet owners!
Engaging
i’m so impressed with how durable this toy is. my dog usually destroys toys quickly, but this one has held up perfectly. the unique shape makes it fun for play and chewing sessions.
it’s a decent toy, but my dog lost interest after a few days. still holding up fine though.
Super durable, keeps my dog entertained for hours, great design!
my dog absolutely loves this toy! they usually destroy toys within a few days, but this one has held up for weeks now. the material is tough but not too hard, making it perfect for long chewing sessions. the fun shape keeps them entertained, and it’s easy to grip during playtime. it’s also a breeze to clean, which is important for toys that go outdoors. i’m really happy with the durability and design, and my dog is definitely a fan. this toy has become a staple in our house, and i’ll be buying another one when the time comes.
Cute and durable, my dog can’t get enough of it.
i bought this toy for my dog a few weeks ago, and it’s been a big hit! they chew on it constantly, and it still looks brand new. the material is super durable, and the shape makes it easy for them to grip. i’ve also noticed that it keeps them occupied for a long time, which is great when i need some quiet time.