SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh my goodness, this sweater is just too adorable! My little fur baby looks so cute and collegiate it. It's super soft to the touch and you can tell that it's made from high-quality materials. The haven't faded even after a few washes which is impressive. Plus, it fits perfectly - not too tight or loose - making sure my pet stays comfortable all day long. I've gotten so many compliments on how stylish he looks wearing it around town! This definitely gets five stars from me 🌟🌟🌟🌟🌟
This pet sweater is perfect! It's cute, warm, and fits like a charm. Now my little buddy looks ready for college!
I love the stylish design of this pet sweater. It’s cozy and keeps my pup warm on chilly days.
i was looking for something to keep my dog warm during the winter months but didn’t want anything too bulky or uncomfortable for him to wear and then i found this amazing college style sweater 😍 honestly, its been fantastic! Not only does it provide ample warmth but also adds a fun fashion element to his wardrobe. He seems really comfy in it too which makes me happy as an owner because his comfort is paramount for me 👍
My dog looks adorable in this college-style sweater! The quality is excellent and it washes well too.
This pet sweater has exceeded all expectations - stylish, comfortable, and super easy to clean. Highly recommend it!
This pet sweater has exceeded our expectations by leaps and bounds! The design gives off such a cool vibe, almost like our furry friend is ready to hit the books at any moment. We love how easy it is to put on and take off – no more struggling with buttons or snaps – just slip over their head and we're good to go! And let’s not forget about quality: top-notch stitching ensures durability while maintaining flexibility so they can move freely without any discomfort.
This product is fantastic! Not just a functional piece to keep your furry friend warm but also adds style to their wardrobe.
who knew a simple piece of clothing could make such a big difference? since buying this college-style pet sweater, walks have become way more enjoyable (and fashionable!). people stop us all the time asking where we got such an awesome outfit for our pooch 🐶 plus its snug fit keeps them cozy without restricting movement which means playtime isn’t compromised. it’s a win-win situation for both of us 👌
Found the cutest college-style pet sweater that's not only affordable but also top-notch in quality. Very pleased with this purchase!
A great find for any fashion-forward pets out there! Keeps them snug without compromising on style or comfort.
This trendy pet apparel makes walks so much more fun now – everyone stops us asking where we got such a chic outfit from!
We've been on the hunt for a stylish pet sweater that wouldn't break the bank and we finally found it! The college-style design is absolutely charming, making our little one look like he's ready to hit the campus. Not only does it keep him warm during chilly days but also makes him stand out in a crowd with its unique aesthetic appeal. Best part? It's so easy to clean - just toss it in the washing machine and voila, good as new!
The best thing about this product? Its blend of practicality with an undeniable sense of style. A must-have for every pet owner!
I was pleasantly surprised by how durable yet flexible the material of this college-style sweater was – definitely worth every penny spent!