SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This adorable dog dress is the perfect summer outfit for my furry friend. The moment I put it on her, she was prancing around like a little diva - clearly loving the attention. What impressed me most was not just how cute she looked, but also how comfortable she seemed in it. The fabric is lightweight and breathable, making it ideal for hot summer days when you want your pet to stay cool yet stylish. It's easy to put on and take off too which saves a lot of time especially if your pet isn't used to wearing clothes. Plus, every time we go out now, people can't help but stop us to compliment her new look! This dress has definitely made our daily walks more fun.
It's so cute, I'm thinking about getting another one in a color! 😍🐾
Cute, comfy and perfect for summer
I've always been skeptical about dressing up pets - until I came across this charming little number! Not only does my pup look absolutely adorable in it, but the comfort factor that this dress provides during those sweltering summer months is undeniable. It's made from a light material that allows air circulation keeping my pet cool all day long while protecting her from harsh sun rays at the same time. Now our outdoor play sessions are longer without worries of overheating or discomfort thanks to this amazing find! And let’s not forget about style – with its chic design and vibrant colors; my fur baby stands out wherever we go!
adorable
Lightweight fabric keeps my pup cool on hot days.
Who knew dogs could be fashionistas? My pooch certainly turned into one after trying on this beautiful summer dress! It fits perfectly - neither too tight nor too loose which shows thoughtful designing behind the product considering comfort along with style. Its bright colors add cheerfulness matching perfectly with sunny outdoors while its soft fabric ensures breathability for those hot humid days ensuring maximum comfort for my four-legged companion throughout her adventures under the sun or socializing at dog parks looking pretty as ever attracting compliments left right center truly making both of us feel special.
love it
recommend