SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
An M8 rivet is already installed. It's a high-quality tool, I recommend it. I'm very pleased.
The quality is excellent, it feels reliable in your hands!
The Riveter is strong and presses rivets confidently.
The product is exactly as described, high quality. The instructions could be better though.
First impressions are amazing. I've wanted to buy this for a long time.
Exactly as described.
It functions smoothly without any issues.
The product exceeded my expectations magnificently! It arrived with all the pieces included, providing a hassle-free experience.
This tool is both high-quality and reasonably priced. It efficiently set the rivet nuts exactly where I needed them.
I've only used it for M5 so far. It works perfectly and is easy to use.
I wouldn't recommend it for daily professional use in a shop, but for occasional tasks like installing a few nutserts, it did the job well. For the price, I have no complaints.
I used this tool for installing OEM rivnut/nutsert on a 2011 Silverado tailgate spoiler. It worked just as I expected and did a great job.
This has been a great investment. The results are amazing, and it's very user-friendly. It was indispensable for the work on my old truck.
This tool is awesome! Super easy to use and will be handy for many of my projects. It was perfect for setting up my new Cargo van with threaded inserts for hanging tools and shelves.
Really impressed with this tool. It's worked great so far, used about 80 rivnuts and it's still going strong.
This rivet tool is solidly built and as effective as pricier models from brands like Astro or DeWalt, but at a much better price. Don't waste money on the more expensive options.
Compact yet powerful riveter. Works smoothly!
I'm really happy with the quality. So far, I've only used the M8 attachment without any issues. Next time, I'll check if there's a set that includes regular pop rivet attachments.
The item matches the description perfectly.
I needed it for just four rivet nuts, and it was priced just right for such a small job. It worked perfectly, and now it'll probably sit on my shelf for the next few years until I need it again. But that's okay.
It's a very nice tool. I've only used it once, but it did exactly what I needed, clamping down the rivnut securely.
Cool gadget, well-made and high-quality.
Affordable and good quality tool, I recommend it.
It's a great tool and it comes with the hard-to-find rivet nuts.
The tool is easy to use and made my job much simpler. Handled the tasks well.