SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good craftsmanship with different sizes available. Great for occasional, non-professional use!
A good tool for the price, it does what it's supposed to.
The tool worked well, though it feels a bit flimsy and weak. However, it successfully did what it was supposed to.
Very practical and of good quality.
I've used this tool to install over 300 steel RivNuts and haven't had a single issue. It's sturdy and easy to use.
The only issue I've encountered is that the handles are a bit long, making it difficult to reach some tight spaces. I had to resort to a manual method using a ratcheting wrench at times.
It's a sturdy and reliable product. Came with a variety of rivets and adapters, and everything works well. I would definitely recommend it to others.
Item is as described, the rivet nut tool seems sturdy enough.
It worked perfectly for installing the fender flares on my Jeep TJ.
I tested it, and everything works as it should.
I've only used it twice so far, but it seems to do a good job.
Performs its functions well.
This tool works excellently with both steel and aluminum rivets. However, a word of caution: you need to be careful when using it. The first time I used it, the Arbor broke off instantly. Any slight misalignment or uneven surface can cause the Arbor to snap due to its hard yet brittle tempered steel construction. Although this tool is far superior to the typical one-handed rivet gun, it requires careful handling. I've broken two one-handed guns with steel rivets before; they just can't handle the force needed for steel rivets.
I used the power tool twice a day ago, and although I had to refer to the manual because it briefly malfunctioned, I found the manual to be quite useful. Overall, the tool works well.
The tool was functioning well until the nosepiece of the mandrel broke off inside a rivet while working on my RV conversion. This was the 8th rivet out of about 80. Without any spare mandrels or nosepieces included, it felt like a waste of money since I only needed the size that broke.
Works flawlessly and includes numerous attachments for different sizes of both standard and metric rivets. The price and quality are unbeatable.
I used it to replace plastic rivets with a metal kit for my Tacoma's tailgate and to reposition the hi-lift in the back of my truck.
Quality looks good, but I haven't tried it out yet.
This set is fantastic! The tool is well-built and having extra nutserts was incredibly helpful. I purchased it for installing fenders on my jeep.
The product and its functionality are top-notch after checking.
The set matches the description, passed the test and everything works.
The press is heavy and made of metal. I think everything is okay.
It requires a lot of strength to pull the lever together. I found it easier to insert the thread partially and pull it incrementally, threading it in deeper each time. If you thread the rivet in all the way, it's almost impossible to pull unless you're very strong.
Used this tool to fix a broken door hinge on a van. It saved time and money compared to a professional mechanic.
Wide range of sizes. The tool works, but adjusting it for each size takes some effort.