SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i couldn’t be happier with these bowls! the fun design immediately caught my eye, and they’ve turned out to be just as practical as they are cute. the ceramic is durable and feels like it will last a long time. i love that they’re the perfect size for my pet’s food portions, and they’re super easy to clean—no leftover food sticking to the surface. plus, they look fantastic in my kitchen, adding a pop of color that brightens up the space. my pet seems to enjoy eating from them more, which is a nice bonus. highly recommend these bowls!
these bowls are both functional and cute. the vibrant design adds a pop of color to the kitchen, and they’re the perfect size for my pet’s meals. easy to clean, too!
i’m so happy with these bowls! they’re not only adorable but also really practical. the ceramic feels high-quality, and they’re just the right size for my pet’s food. i also love how easy they are to clean—no food sticking or lingering smells. they’ve become a bright and fun addition to my kitchen, and my pet seems to love them too!
Fun, colorful, and my pet loves eating from it!
i absolutely love these bowls! they’ve quickly become a favorite in my kitchen, and not just because of their cute design. the bright, fruit-themed patterns add a cheerful touch to the space, and they’re always a conversation starter when guests see them. but beyond looks, these bowls are incredibly practical. they’re the perfect size for my pet’s meals, and the ceramic material feels durable and well-made. i’ve had no issues with chipping or cracking, even after daily use. what’s more, cleaning them is super easy—no food sticks, and they rinse out beautifully. i also love how neatly they stack in the cupboard when not in use, saving me space. my pet seems to enjoy eating from them, and i’ve noticed they’ve made mealtime a little more fun for both of us. it’s nice to have something functional that also adds a bit of personality to the kitchen. if you’re looking for bowls that are both practical and stylish, i’d highly recommend these. they’ve exceeded my expectations in every way, and i’m sure they’ll continue to be a staple in our home for a long time. overall, a fantastic purchase that i’m very happy with!
the design is cute, but the bowls are a bit smaller than expected. still works fine for smaller portions.
Adorable!
these bowls are a great blend of style and function. the design adds a cheerful touch to my kitchen, and they’re the perfect size for my pet’s meals. they feel sturdy and are easy to clean, which is important to me. i’ve had them for a few weeks now, and they still look as good as new. overall, a great purchase!
i’m so pleased with these bowls! the bright, fun design makes me smile every time i use them. they’re the perfect size for my pet’s meals and are made of sturdy ceramic that feels built to last. cleaning them is a breeze—no food residue, and they stack neatly in the cupboard. i’ve noticed my pet seems to enjoy eating from them more, which is a great bonus. they’ve added a touch of personality to my kitchen, and i’ve even received compliments from visitors. overall, these bowls are both practical and charming, and i highly recommend them to any pet owner!
Fun
I absolutely love these bowls! the design is so unique and fun. they’re sturdy, well-made, and perfect for portioning out meals. my pet seems to enjoy eating from them more than usual.