SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality of the material used is top-notch, I have peace of mind knowing it won't easily break or harm my child.
I was pleasantly surprised by how well made this product is. It's sturdy and safe for little fingers.
No capital letters: so many different scenes from daily life makes playtime educational too love it!!! 😍
This product offers so much more than just entertainment value; it’s a tool that can help your child develop skills they will use throughout their life. It's made of thick, high-quality felt with smooth edges to ensure safety for little fingers and includes multiple scenes from daily life which not only keeps my child engaged but also teaches her about the world around her.
When looking for educational toys for my toddler, I wanted something that would be fun yet beneficial to his development. This busy board is exactly what I was looking for! It features various interactive activities such as using belts or school bag buttons which have greatly improved his hand-eye coordination and fine motor skills.
Boosts memory and problem-solving skills - a-have toy!
This product is not just a toy but an excellent tool for my child with speech delays. It enhances his memory and problem-solving abilities in such a way!
We bought this early learning toy hoping to keep our son entertained during long road trips and flights – and boy did it deliver! Its compact size makes it easy to carry around while its interactive activities like buttoning clothes or tying shoe laces keep him occupied for hours!
This product is more than just a toy; it’s an engaging learning tool that improves memory, problem-solving abilities and encourages independence by teaching children how to manage everyday tasks independently. Made from high-quality felt with smooth edges ensures safety even when used without supervision.
Truly impressed with the quality of this board! It's durable, safe and offers multiple interactive activities that have greatly improved my child's hand-eye coordination.
This product has been a revelation in teaching my child how to manage everyday tasks independently. It’s boosted his confidence immensely!
No capital letters: love how lightweight yet sturdy this is! keeps our daughter engaged for hours while we’re on road trips.. super handy!
What I appreciate most about this toy is its safety features; made from high-quality felt with smooth edges ensures no harm comes to my baby even during unsupervised playtime.
I am so pleased we invested in this busy board! The variety of activities available on it - like tying shoelaces, snapping buttons, zipping zippers - has made it an excellent tool for our daughter who was having speech delays. We've noticed significant improvements in her language abilities since she began playing with this toy regularly.
The different scenes from daily life incorporated into playtime make education entertaining too – highly recommended for all toddlers out there!
No capital letters: best thing i've bought recently! helps develop logical thinking abilities in kids through simple daily tasks... two thumbs up!! 👍👍
This isn’t just another toy; it’s an excellent tool that aids memory enhancement and problem-solving abilities, making it ideal for children experiencing speech delays.
What I appreciate most about this toy is its safety features; made from high-quality felt with smooth edges ensures no harm comes to my baby even during unsupervised playtime.
Nice
My toddler loves this! It's compact and lightweight, making it perfect for long car rides. The activities like buttoning and zipping keep her engaged while also improving her fine motor skills.
No capital letters: durable and safe. keeps kids busy during travel.
A perfect tool to improve fine motor skills in children.No capital letters: compact, lightweight, ideal for long road trips.
Just ok
No capital letters: love how sturdy yet soft the material is! keeps my little one entertained during flights... totally recommend!!
The variety of everyday tasks incorporated into playtime makes learning so much more fun my daughter. Plus, it’s teaching her to manage these tasks independently – boosting her confidence immensely!