SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These pliers have consistently delivered excellent quality and performance. Compared to the cheaper alternatives I've used in the past, these are a significant step up in terms of durability and functionality. The comfortable grip design minimizes hand fatigue, which is a huge plus when working on longer projects. The moderate size makes them easy to maneuver in tighter spaces, yet they're robust enough to handle tougher jobs. I've used them for a variety of tasks, including cutting through thick wires and stripping insulation, and they've handled each job with ease. The high-grade material of these pliers gives me confidence that they will last for years. Overall, these pliers have proven to be a wise investment, offering professional-grade quality at a reasonable price.
I've found these pliers to be an invaluable addition to my toolbox. The interchangeable components are not just a gimmick but a genuinely useful feature that has made a variety of tasks much easier. Whether I'm doing electrical work, plumbing, or general repairs, the ability to switch components on the fly has been a game-changer. The build quality is impressive, with each component feeling robust and well-made, ensuring these pliers can withstand heavy use. The grip is comfortable even during extended use, and the versatility in functions, from wire cutting to stripping, adds to its value. They've performed reliably in every task I've used them for, demonstrating that they are not only built to last but also built to perform.
I'm thoroughly impressed with the versatility of these steel wire pliers. They handle everything from cutting to twisting wire with ease. The build quality is excellent, and they've become an indispensable part of my daily work. Great value for the price!
As someone who's new to using pliers with interchangeable heads, I'm thoroughly impressed with this set. The versatility it offers is outstanding; switching between different heads is quick and straightforward, making this tool adaptable to a wide range of tasks. I've used it for everything from DIY home repairs to more specialized projects, and it hasn't let me down. The quality of each component in the set is excellent, with each head fitting securely and performing its function well. This has become my go-to tool for many tasks, eliminating the need to carry around multiple sets of pliers. The convenience and practicality it offers, especially for someone who regularly works on diverse projects, is invaluable. It's a complete toolkit in itself and a great investment for both amateurs and professionals.
This isn't a tool you'll use frequently at home, but its multifunctionality and cost-effectiveness are noteworthy. Its usefulness will vary depending on your needs.
As a professional electrician, I need tools that are reliable and efficient. These multifunctional pliers have exceeded my expectations. They're great for working with steel wire and the multiple functions mean I carry fewer tools. They're solid, well-made, and I highly recommend them.
Recommended! Good quality.
Product matches the description accurately. Very satisfied.
It's great that one product can serve five different functions.
A fantastic multipurpose tool. Makes work much easier without compromising on quality.
Sensational tool, works very well, tested and approved
Powerful tool, better than expected! I plan to buy more as gifts later
Fast delivery. The tool is very good, easy to change, and made of strong steel. Definitely recommended!
Highly efficient for its price. An excellent value for a high-performance product.
Superb multi-functional pliers
The versatility of these pliers is impressive. They handle different jobs with ease. Great value for money.
I did a quick test and the tool is somewhat heavy but seems high quality. The handle is a bit slippery, but it's generally comfortable and a suitable replacement for multiple tools.
Excellent product.
Bigger than I expected, but the quality is very good.
I recently picked up these pliers and they've been a total lifesaver. The versatility in one tool is incredible - from cutting to bending steel wires, these pliers do it all. The build quality is solid, and they feel really durable. For anyone who needs a multi-purpose tool, this is a fantastic choice.
I'm extremely pleased with its multifunctional use and would highly recommend it to others. It's certainly praiseworthy. Expressing my gratitude, I highly endorse this product.
The tool's design is practical, with a simple setup and space-saving features. Changing the plier heads is easy.
Excellent quality and functionality. The 5 in 1 design is perfect for quick fixes around the house.
Great multipurpose tool, love the interchangeable heads. Definitely recommend
This product is sturdier and more robust than I initially anticipated.