SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I always wear Oakley, but I wanted a more affordable pair for outdoor work, and these do the job. I bought them for canoe camping last summer and have been wearing them since.
After my cataract surgery 3.5 weeks ago, my eyes were very sensitive to the sun. I used to go outside and squint even with regular sunglasses. What a difference! No more squinting with these. They are comfortable, lightweight, and completely block out the sun, even from the sides. I would recommend these to anyone with light-sensitive eyes.
If you expect high-end sunglasses at a budget price, these may not be it. However, for the price, these are great sunglasses for everyday use that get the job done without breaking the bank. I bought them for my husband, and he liked them enough to ask me to order another pair for him.
I bought them for playing golf, and I love them. The price was just right.
I have a wide head and was apprehensive about ordering sunglasses without trying them on, but these fit me well. The optics are good, and at this price, I won't feel too bad if I scratch or lose them.
My husband and I compared these sunglasses with the ones we were using, and these significantly reduce eye strain and glare. They are very comfortable and lightweight. I will buy again because my husband is always losing his.
They are comfortable and fit well. I'm not a fan of the way things look through the lenses without the blue light, but for the price, it's acceptable. I use these for outdoor activities like cycling and keep my Ray-Bans for driving.
A little too dark for my taste. Best to use on really bright days, while boating, or driving.
These glasses are perfect for my cycling. They fit me perfectly without any adjustments needed.
As soon as I got these polarized sunglasses, I went cycling wearing them. I absolutely love them!!! They fit my face perfectly.
I find these glasses to be very stylish and comfortable to wear. They do a good job of blocking out the sun. They are exactly what I would expect from a local big box store.
These glasses are quite lightweight and fit my face very well. The arms are grippy, and they look and feel great.
These are very comfortable and work well for me during my drives, which are often in full sun! I would definitely recommend these.
I use these for walking and driving. Someone mentioned they are windproof, but I found they are about 90% windproof. A slight breeze gets in along the bottom, but it's minimal.
So far, they seem very good, especially considering the price I paid. I can't complain.
These are great, my dad loves them.
They are comfortable and lightweight, and the polarized lenses are nice. My mom liked them so much that she ordered the same ones.