SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this tote bag for a few weeks now, and I can confidently say it's one of the best bags I've ever owned. The high-quality PU leather gives it a luxurious feel that rivals designer bags, but without the hefty price tag. The interior is surprisingly spacious, allowing me to carry all my essentials and more. The zipper pocket and compartments inside are perfect for organizing smaller items, which means I'm no longer digging around trying to find my keys or lipstick. What sets this bag apart, though, is the detachable mini bag. It's incredibly versatile and perfect for those moments when I only need my phone, cards, and keys. Switching between the shoulder and crossbody style is a breeze thanks to the adjustable strap, which is both sturdy and comfortable. I've received countless compliments on the elegant design and striking color of the bag. It's not just an accessory; it's a statement piece that enhances any outfit. Whether I'm heading to the office, going out for dinner, or running errands, this bag is my go-to choice. It's not just a purchase; it's an investment in style and functionality. I couldn't be happier with it.
I absolutely adore my new tote bag! The high-quality PU leather feels so soft and luxurious, it's like a touch of elegance I can carry with me every day. The detachable mini bag is a game-changer for those quick errands. Highly recommend!
Love it! 😍
As someone who values both fashion and functionality in accessories, I was thrilled to discover this tote bag. The soft, luxurious feel of the PU leather caught my attention immediately, and the craftsmanship is impeccable. The solid pattern and hard structure ensure the bag maintains its shape, making it look sophisticated and professional. The large main compartment is a dream come true for someone like me who carries a lot around. It easily fits my planner, water bottle, makeup bag, and still has room for more. The interior zipper pocket and compartment are great for organizing, ensuring that smaller items are always within reach. But the highlight for me is the detachable mini bag. It's perfect for quick trips where I only need a few essentials, making this bag incredibly versatile. The adjustable shoulder strap is the cherry on top, providing comfort and allowing me to customize how I wear it based on my outfit or the occasion. This bag has become a staple in my daily life, seamlessly blending with my personal style while keeping me organized and prepared for anything. It's truly the best of both worlds, and I can't recommend it enough.
This bag is a total win! The elegant design and solid color make it a versatile accessory for any outfit. Plus, the spacious interior keeps everything organized. Love it!
This tote is a game-changer! Spacious, stylish, and the mini bag is perfect for essentials. A must-have!🌟🌟🌟🌟🌟
I've been on the hunt for the perfect tote bag for months, and I've finally found it. This bag isn't just a carrying accessory; it's a fashion statement. The quality of the PU leather is outstanding, feeling soft and luxurious to the touch. The design is sleek and elegant, suitable for any occasion. What I love most about this bag is its functionality. The large main compartment can hold all my daily necessities, from laptops to books, without feeling cramped. The interior zipper pocket and additional compartment help me keep my smaller items organized, so I'm not endlessly searching for my keys or phone. The detachable mini bag is a brilliant addition, providing versatility and convenience for those times I don't need to carry everything with me. The adjustable shoulder strap ensures that the bag is always comfortable to carry, whether I'm wearing it over my shoulder or as a crossbody. I've received numerous compliments on the striking color and overall aesthetic of the bag. It's not just an accessory; it's a part of my daily ensemble that I can't do without. If you're looking for a high-quality, stylish, and practical tote bag, look no further. This bag checks all the boxes and then some. It's an investment that you won't regret.
Finally, a bag that combines style with practicality. The adjustable shoulder strap means I can wear it comfortably all day, and the striking colors really make a statement. A must-have!
I'm obsessed with the sleek design and how spacious it is. The detachable mini bag is perfect for nights out, and the adjustable strap means I can style it however I want. Truly a game-changer.
The craftsmanship of this tote bag is unparalleled. The high-quality PU leather feels incredible, and the design is timeless. It's spacious enough to carry everything I need, with pockets and compartments for organization. The detachable mini bag is a thoughtful touch, offering convenience for lighter days. The adjustable strap makes it easy to carry in comfort, and the range of colors ensures it matches any outfit. Truly a masterpiece of form and function.
The large main compartment of this bag is a lifesaver. I can fit all my essentials and more, making it perfect for work or travel. The interior zipper pocket is great for keeping valuables safe. Best purchase I've made in a while!
From the moment I received this tote bag, I knew it was something special. The attention to detail is evident in every stitch, and the PU leather is nothing short of luxurious. It's soft, yet durable, striking the perfect balance between elegance and practicality. The bag's design is both timeless and modern, with a solid pattern that complements any outfit. I was particularly impressed with the large main compartment, which effortlessly accommodates all my essentials, making it ideal for both day-to-day use and travel. The interior organization is a game-changer, with a zipper pocket and additional compartments that keep everything in place. The detachable mini bag has become my go-to for quick errands, embodying convenience without sacrificing style. The adjustable shoulder strap is a thoughtful touch, providing comfort and versatility. I've worn it as a shoulder bag and crossbody, and both options offer a seamless blend of fashion and function. The colors available are stunning, each one making a bold statement without being overpowering. This bag is a testament to quality craftsmanship and thoughtful design. It's not just an accessory; it's a companion that enhances every look, providing both style and substance. I highly recommend it to anyone in search of the perfect tote bag. It's an investment that pays off in compliments and confidence.
I was looking for a fashion-forward handbag and I found it! The detachable mini bag is perfect for when I don't need everything with me. Plus, the adjustable strap is super comfortable. I've received so many compliments!
This tote bag has become an indispensable part of my daily routine. The quality of the PU leather is exceptional, offering a luxurious feel that elevates my entire look. The design is both elegant and practical, with a solid pattern and hard structure that ensures the bag always looks its best. The large main compartment is a revelation, easily fitting all my necessities with room to spare. The interior zipper pocket and compartment are perfect for organizing my items, making everything easily accessible. What truly sets this bag apart is the detachable mini bag. It's incredibly versatile, ideal for those moments when I only need my essentials. The adjustable shoulder strap is another standout feature, allowing me to customize the bag's fit to my preference. Whether worn as a shoulder bag or crossbody, it remains comfortable throughout the day. The available colors are beautiful, each one enhancing the bag's fashion-forward aesthetic. It's a piece that draws compliments wherever I go, blending seamlessly with any outfit. This tote bag is more than just an accessory; it's a statement of style and functionality. I couldn't be happier with my purchase and would recommend it to anyone looking for a high-quality, versatile bag.
Can't go wrong with this tote!
This tote is everything I wanted and more. The material is fantastic, and it holds its shape beautifully. The mini bag is an adorable addition, and the adjustable strap makes it so versatile.
Obsessed with this bag!
I'm all about that hard structure which keeps the bag looking sleek and professional. The quality is top-notch, and the adjustable strap makes it easy to carry. Definitely elevates any outfit.
Got this as a gift and I'm obsessed. The large compartment and multiple pockets mean I can stay organized on the go. And the detachable mini bag? Genius! It's like getting two bags in one.
This bag is everything! The soft, luxurious feel of the PU leather is unbeatable, and the design is so elegant. It's spacious yet maintains its shape, making it the perfect accessory for any occasion.
This bag is a work of art. The design is timeless, and the PU leather feels so luxurious. It fits all my daily essentials with ease, and the detachable mini bag is incredibly useful. Love, love, love it!
I've never been more pleased with a tote bag. The quality of the PU leather is outstanding, offering a luxurious touch that complements any look. The bag's design is both stylish and functional, with a large main compartment and organized interior that keep everything in place. The detachable mini bag is a brilliant feature, providing flexibility for different occasions. With the adjustable shoulder strap, it's comfortable to carry all day. An absolute must-have for anyone who values style and practicality.
Luxurious feel and super practical.
I never leave home without this bag. It's perfect for any occasion, from running errands to a night out. The interior compartments keep everything in place, and the soft PU leather is just beautiful. A true staple in my wardrobe.
This tote bag has quickly become my go-to accessory for both work and leisure. The high-quality PU leather not only looks and feels great but also stands up to the rigors of daily use with ease. The bag's spacious main compartment can hold everything from a tablet and books to a water bottle and umbrella, making it ideal for anyone who likes to be prepared for anything. The additional pockets and compartments are great for organizing smaller items, ensuring that I can always find what I need without any hassle. The detachable mini bag is a feature I didn't know I needed, but now can't live without; it's perfect for keeping my essentials handy for quick trips. The adjustable shoulder strap makes it comfortable to wear, even when it's full. With its stylish design and practical features, this tote has surpassed all my expectations.