SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chicqira.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chicqira.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm absolutely thrilled with this bag! It's adorable and perfectly fits all my essentials, making it incredibly convenient for everyday use. The design is not only functional but also stylish, adding a chic touch to any outfit. One of the best features is how well it stays on my shoulder without slipping, ensuring comfort and ease of use throughout the day. The quality is top-notch, with durable materials and excellent craftsmanship that give me confidence it will last a long time. Overall, this bag is a 10/10 and I highly recommend purchasing it! You won't be disappointed!
Its sleek design and premium materials make it a standout piece in my accessory collection. The bag's elegant look and high-quality craftsmanship immediately catch the eye, exuding sophistication and style. What truly sets this bag apart is its versatility. It effortlessly transitions from a daytime look to an evening ensemble, making it suitable for any occasion. Whether I'm heading to the office or out for a night on the town, this bag complements my outfits perfectly, offering timeless elegance and practical functionality. The spacious interior holds all my essentials without feeling bulky, and the well-designed compartments keep everything organized. The shoulder strap is comfortable and stays in place, making it easy to carry around all day. This shoulder bag has become my preferred choice for a blend of chic fashion and practicality. I can't recommend it enough! If you're looking for a stylish, high-quality bag that seamlessly adapts to any situation, this is the one to get.
The craftsmanship of this purse is impressively high-quality. It exudes a refined and sophisticated charm, as my husband puts it, "very old money," suggesting wealth without the need to flaunt it through flashy brands. Its versatility as a crossbody or shoulder bag depending on current trends or personal style is its best feature.
This bag captivates me with its unique and intriguing shape. The leather's feel and appearance are luxurious, and it came in a beautiful dust bag. It's been my go-to for dates and nights out, proving to be durable through various occasions. I plan to buy it in more colors!
Its practicality shines with a secure closing mechanism, ample storage space, and the number of compliments I've received on the street asking about its origin!
The delivery was remarkably prompt. The recipient was delighted with the gift.
Ever since spotting this trending purse, I fell in love with it and finally managed to get one! It arrived nicely packaged and just in time for a weekend debut.
Obsessed with this purse 😍
I find this bag appealing due to its trendy design. However, it had a noticeable smell that lingered for a week or two.
THIS SHOULDER BAG IS A DREAM. IT'S PERFECT WITH CASUAL T-SHIRT AND JEANS OR EVEN MORE FORMAL ATTIRE.
My favourite bag so far!
Its cuteness has won me a lot of compliments! The material is incredibly durable. It's versatile enough to pair well with any outfit.
This bag is not only pretty and stylish, but I also find myself loving it more each day.
It offers excellent quality, fitting all the essentials needed for my bachelorette party!
The bag's affordability, easy-to-style design, and high-quality material make it a fantastic purchase. Even though it's budget-friendly, it still looks stylish and feels durable. I love how I can pair it with pretty much any outfit, whether I'm dressing up for an event or just going casual. The material feels premium, and it's well-made, so I know it will last a long time. It has plenty of space and compartments, which keeps my stuff organized and easy to find. Overall, this bag offers great value for the price. It's stylish, functional, and built to last. I definitely recommend it to anyone looking for a versatile and reliable accessory!
Purchasing this bag for my fiancé proved to be a fantastic choice; she adores it. She often receives compliments and enjoys boasting about the strap's adjustable length. It offers designer quality without the designer price tag.
The quality of this purse is outstanding.
This purse impresses with its high-quality craftsmanship and appearance of a much pricier bag. It's well worth the investment, offering a nice material and sturdy construction. Its versatility as either a shoulder bag or a crossbody adds to its appeal.
While this purse is cute, it might not suit everyone's taste.
In search of a reliable shoulder purse to keep my wallet, phone, and other essentials secure in public, I impulsively ordered the light green version. It's a beautiful purse, and I absolutely love the color.
❤️
This stunning purse is perfect for daily use or evening outings. Crafted from quality vegan leather, it feels and looks sturdy, thanks to a secure magnetic front flap. Based on my initial impressions upon receiving it, I highly recommend this product. It perfectly matches its online images and was delivered swiftly. I'm eager to start using it.
This bag was a present for a friend, and she absolutely adores it, wearing it daily!
This purse has won me over with its elegant appearance and the durability of the material. It's been a fantastic buy for the price!
Gorgeous material and looks incredibly cute.